We've already covered the deeper question of whether Chatzyo stores conversations in our guide on chat history storage — short answer, no. This page is about something a bit more specific: the actual moment of leaving, what's genuinely gone the instant you disconnect, and the one real exception worth knowing about.
Closing the tab or clicking to leave ends the connection between you and the other person right away. Because video and audio were never routed through our servers to begin with — they travelled directly between the two devices — there's nothing on our end that needed deleting once you leave. It's less "we deleted it" and more "there was never a copy sitting anywhere to delete."
Text messages, which do briefly pass through server memory to get delivered, are cleared once the session ends. There's no separate "purge" step happening behind the scenes — the memory simply isn't holding onto anything past the active session, the same way a lot of temporary, in-memory data works in general.
This part is about your device, not ours. Your browser may keep a few small things locally — your saved cookie-consent choice, your age confirmation, that kind of thing — purely so you're not asked again on your next visit. None of it is tied to a conversation or an identity that matters to matching; it's just convenience data sitting in your own browser.
If you'd rather not have even that, our guide on clearing permissions and site data covers exactly how to remove it on desktop and mobile. Using a private or incognito window achieves much the same thing automatically once you close it.
Here's the part worth being specific and honest about, since it's the one thing that genuinely does persist: if you're given a temporary or permanent restriction for violating our Community Guidelines, that record exists at the IP address level, and security logs containing IP addresses are kept for up to 30 days, as covered in our Privacy Policy.
This isn't a "hardware hash" or a device fingerprint — we don't have a system that tracks your specific device beyond the IP address you're connecting from at the time. That's a meaningful distinction: a restriction is tied to an address, not to you personally or to your hardware, which is also why IP-based enforcement has real limits — it's not a perfect, unbreakable system, just the one that fits a platform with no accounts to enforce against instead.
IP address, the report category if one was filed, and a timestamp. Kept for a maximum of 30 days, then automatically deleted.
Anything from the conversation itself — no video, no audio, no text content. There was nothing to carry forward into a log in the first place.
A practical example of what this means: if your connection shares an IP address with someone who was previously restricted — which can happen on shared networks, some mobile carriers, or certain VPN exit nodes — you might occasionally run into a restriction that has nothing to do with anything you did. It's an honest downside of IP-based enforcement rather than something specific to Chatzyo, and if it happens to you, the appeal path through our Contact page exists exactly for cases like that.
It's tempting to want a page like this to say "absolutely nothing persists, ever" — but that wouldn't be true, and we'd rather be specific about the one real exception than make a blanket claim that doesn't hold up. The honest version is: your conversation itself genuinely leaves no trace, and the only thing that does persist is the narrow security information needed to enforce a ban if one was warranted, kept for a limited time and then gone too.